In Observance of U.S. Holiday, Independence Day, Agilent Cross Lab/ iLab Operations Software Support Help Desk will be closed during U.S. hours on Monday July 4th, 2022. We will resume regular U.S. support hours on Tuesday July 5th, 2022. EU and APAC Support will remain open during this time. For urgent matters, please add "Urgent" to the ticket/ email subject or press "1", when prompted, to escalate a call on the iLab Support phone and we will prioritize those requests first.


Overview of Services

PracticePoint is a membership-based research, development, and commercialization alliance founded to advance healthcare technologies. The focus is on smart and secure medical devices that interact with the physical world to improve the promise of patient-centric care.

Other ways to engage:

  • Join our mailing list to find out what's new
  • Pitch us a research project or collaboration idea
  • Get access to our faculty experts and our newest facilities


Greg Fischer

Andrew Penniman
Buisness Manager

Christopher Nycz
Research Scientist

Location and hours of operation

Hours Location

Monday - Friday

9 AM - 5 PM

50 Prescott Street
3rd Floor
Gateway Park II

Links and Resources

  1. Worcester Polytechnic Institute PracticePoint Website


Name Role Phone Email Location
Andrew Penniman
Business Manager | PracticePoint & BETC
(508) 831-4652
50 Prescott St. Worcester, MA 01609
Chris Nycz
Research Associate
(845) 742-4286
50 Prescott St. Rm 4806